Privacy Policy Overview

Protecting your personal information and data is our priority. This privacy policy explains how galperinox collects, uses, and manages the information you share with us through our services and website.

What information we collect

We collect only what is necessary to deliver analytics and support services to our clients and users.

• Contact details you provide, such as your name, email address, phone number, and business information, are used for communication and support purposes.
• Campaign details and data shared for analytics, including advertising performance metrics, are handled securely and only accessed by authorised personnel.
• Technical information, such as device type, browser, and IP address, is gathered for website functionality and service improvement.
• Feedback, support requests, and communications to our team may be recorded and stored to help enhance service quality.

How we use your data

Your information supports analysis, reporting, communications, and client service delivery.

• To deliver independent advertising effectiveness analytics and campaign review services.
• To respond to your requests, send service notifications, and provide customer support.
• To improve website design, user experience, and track usage for optimisation purposes.
• To ensure compliance with Australian privacy regulations and international standards, including GDPR.

Our legal basis for data use

We only collect and use data when legally permitted.

When you engage our services or communicate with us, we process relevant data based on your consent, legitimate interests in service delivery, or necessary compliance with applicable laws.

Sharing information

Your data is never sold. We only share when essential for service provision.

• Authorised service providers may access certain data to fulfil technical, analytical, or support tasks under confidentiality agreements.
• If required by law, we may disclose details to comply with legal obligations and protect rights or safety.
• Aggregated, anonymised data may be shared for research or trend analysis, but cannot identify individuals or clients.

Data security

We employ industry-standard security measures to safeguard your data, utilising encryption, secure access controls, and regular reviews. All data is stored in line with Australian requirements and international privacy standards. However, no internet data transfer is entirely secure, so we take all reasonable precautions.

Your rights

You have control over your data and its use by galperinox.

• Request to access, correct, or update your personal information at any time.
• Ask us to restrict, delete, or limit how your personal data is processed where possible.
• Withdraw consent for processing or object to uses based on legitimate interests, with some limitations.
• File a privacy complaint with the appropriate authority if you feel your rights are not properly addressed.

Cookies and tracking

We use essential and analytics cookies to enhance and monitor your web experience. You can manage cookie settings through your browser or read our cookie policy for more detail.

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Contact us

For questions or concerns about your information or this policy, please reach out using the details below.

Changes to this policy

We may update this policy periodically. Significant updates are published on this page with the latest revision date for reference.